Bridging LAAO Data and Quality Improvement - 2022 Quality Summit presentation (Non-CE)-Bridging LAAO Data and Quality Improvement

Video Transcription

Video Summary

In this video, Jennifer Boyce, a supervisor heart and vascular outcomes quality nurse for Waukesha Memorial Hospital, discusses how her facility is using data from the Left Atrial Appendage Occlusion (LAAO) registry dashboard for quality improvement. She explains that their hospital implants the Watchman device and has two physicians performing the procedure. Communication and transparency in patient outcomes and events are key to the program's success, and they share the registry and hospital dashboard reports with physicians, hospital leadership, and supporting staff. Boyce emphasizes the importance of education on the dashboard metrics and how it helps prevent fallout events and improve patient care. She discusses their process of capturing, reporting, and communicating the LAAO registry dashboard data using fallout tracking reports and tally reports, which are color-coded to visualize performance outcomes. Boyce also explains how they review in-hospital and follow-up metrics, identify trends, and create action plans for performance improvement activities. She concludes by thanking the LAAO registry team for their support and shares her hope that others learn from their experience.

Keywords

LAAO registry dashboard

Watchman device

communication

patient outcomes

performance improvement

education