Building Best Practices to Drive Quality Improvement - 2023 Quality Summit Presentation (Non-CE)-Building Best Practices to Drive Quality Improvement

Video Transcription

Video Summary

Cheryl Asuncion, a cardiac nurse practitioner from JFK Medical Center, presented on their quality initiatives and the impact of an advanced practice provider lead protocol-driven closed observation unit on heart score documentation compliance, stress test utilization, and length of stay. The presentation highlighted the challenges faced by healthcare professionals when managing chest pain patients in the emergency department (ED). The implementation of a closed observation unit model, led by advanced practice providers, significantly improved patient care efficiency. The utilization of the heart score as a risk stratification tool increased, leading to a decrease in unnecessary stress test utilization. The length of stay for observation patients also saw a substantial reduction, resulting in more patients being discharged within 24 hours. The implementation of this initiative had a ripple effect, leading to improvements in other metrics such as the reduction of patients designated for observation and inpatient conversion rates. Overall, the presentation showcased the positive impact of implementing best practice programs to improve patient care.

Keywords

best practice programs

patient care

STEMI Auto-Launch protocol

inter-facility STEMI transfer times

automated healthcare process

door-in-door-out times

STEMI management

inclusion and exclusion criteria

APP-led closed observation unit

length of stay

closed observation unit

heart score documentation compliance

stress test utilization

patient care efficiency

risk stratification tool