Cardiovascular Program Coordinator Course - CE-Module 2 - Improving Communications and Building Relationships

Module 2 - Improving Communications and Building Relationships

Video Transcription

Video Summary

Module 2 of the Cardiovascular Program Coordinator course focuses on improving communications and building relationships. It is divided into three parts. Part 1 discusses different communication styles, such as analytical, functional, intuitive, and personal. Part 2 covers effective communication techniques, including knowing the fundamentals, engaging in discussion, and actively listening. Part 3 explores how to be an active listener, emphasizing mindful comprehension and practices to enhance listening skills. Harvard Business Review's research on listening behaviors is also discussed. The module concludes by highlighting the importance of practicing active listening to become a more effective communicator. Credits are granted to Deborah Washington and Edrina Johnson for providing the content.

Keywords

Cardiovascular Program Coordinator

improving communications

building relationships

communication styles

effective communication techniques