Cardiovascular Program Coordinator Course - CE-Module 5: Session 2

Module 5: Session 2 - Performance and Quality Improvement

Video Transcription

Video Summary

In Module 5, Session 2 of the Cardiovascular Program Coordinator course, the focus is on Performance and Quality Improvement. The session discusses the formulation of a performance improvement plan for ACC accreditation, selection of appropriate tools for a performance improvement project, and analysis of available resources to identify areas for improvement. The case study revolves around a hospital employee named Mary, who is reviewing available resources and processes that impact patient outcomes and cost. The video emphasizes the importance of aligning improvement activities with the hospital's strategic plan, service line goals, and external drivers. It also provides guidance on forming an effective quality improvement team and overcoming potential challenges. The SMART approach is recommended for setting goals: specific, measurable, attainable, relevant, and time-based. The video concludes by highlighting the step-by-step process of designing, implementing, and evaluating a performance improvement plan, using Mary's case study as an example.

Keywords

Cardiovascular Program Coordinator

Performance and Quality Improvement

ACC accreditation

Performance Improvement Plan

SMART approach