Cardiovascular Program Coordinator Course Non-CE-Module 1: Session 2

Video Transcription

Video Summary

In Module 1, Session 2 of the Cardiovascular Program Coordinator Course, the focus is on building teams. The session begins by discussing the components of building a successful team, which include leadership, identified goals, motivation, coaching, good communication skills, cooperation, and collaboration. The importance of trust, engagement, commitment, accountability, and collective achievements within a team is highlighted. On the other hand, a dysfunctional team lacks these qualities, resulting in an inability to deliver results, a lack of clarity and purpose, an inability to resolve conflicts, and a lack of commitment, accountability, and effective communication. The video then provides five steps to building an effective and dynamic team: establishing leadership, building relationships, fostering teamwork, and setting ground rules. The second part of the video focuses on running a successful meeting, discussing the four P's (purpose, participants, plan, and process) and emphasizing the importance of a defined purpose, appropriate participants, careful planning, and effective communication and listening skills. The video concludes with a case study about a coordinator named Amanda and her team, highlighting the issues of lack of clarity, commitment, trust, and communication. The importance of ground rules and effective meeting management is emphasized. The session ends with a reminder to reach out to an accreditation review specialist for further assistance. The video content is provided by Britta Gilley and Christine Keenan for the Cardiovascular Program Coordinator Course.

Keywords

building teams

leadership

communication skills

meeting management

ground rules