Cardiovascular Program Coordinator Course Non-CE-Module 5: Session 2

Video Transcription

Video Summary

In Module 5, Session 2 of the Cardiovascular Program Coordinator course, the topic is Performance and Quality Improvement. The session focuses on formulating a performance improvement plan for the ACC accreditation process, selecting appropriate tools for a performance improvement project, and analyzing available resources to identify areas for improvement. The session discusses the importance of choosing measures that impact patient outcomes, delays in care, and reimbursement. It also emphasizes the need for a quality improvement team, including an executive sponsor, a project leader, a physician sponsor, clinical leaders, and representatives from the quality department. The session highlights potential challenges in implementing performance improvement projects and recommends setting SMART goals. The session concludes with a case study about improving the length of stay for low-risk chest pain patients in an observation unit. The next steps in the improvement process are reviewing data, identifying improvement areas, setting goals, designing and implementing a plan, and evaluating performance. The module concludes with a summary of the session's content. The session was developed by Susan Rogers and Michelle Wood as part of the Cardiovascular Program Coordinator course.

Keywords

Performance and Quality Improvement

ACC accreditation process

performance improvement plan

patient outcomes

SMART goals