Cardiovascular Program Coordinator Course Non-CE-Module 7: Session 2

Video Transcription

Video Summary

In Module 7, Session 2 of the Cardiovascular Program Coordinator Course, the video discusses the topic of improving facilitation within an Accreditation Committee. The video provides tools and techniques for engaging committee members and managing challenges. It emphasizes the importance of positive reinforcement, regular follow-up, and open dialogue to support delegated assignments. The video also highlights the need to provide research and resources to support change, and the potential involvement of senior leadership. Conflict management strategies, such as recognizing early signs of conflict and resolving issues, are discussed. Additionally, the video addresses the use of data monitoring, program champions, and influencers to implement change and gain support. The parking lot technique is introduced as a way to address non-agenda items without interrupting the meeting. The video concludes by discussing how Alex can handle contentious behavior during committee meetings and offers options for addressing resistance.

Keywords

Module 7

Cardiovascular Program Coordinator Course

improving facilitation

Accreditation Committee

engaging committee members