Chest Pain-MI Registry: How to Navigate Rough Waters and Find Smooth Sailing - 2021 Quality Summit presentation (Non-CE)-Chest Pain-MI Registry: How to Navigate Rough Waters and Find Smooth Sailing

Chest Pain-MI Registry: How to Navigate Rough Waters and Find Smooth Sailing - Ball

Video Transcription

Video Summary

The video features Susan Ball, the chest pain and STEMI coordinator at Baptist Health Louisville in Kentucky, discussing the topic of navigating rough waters and finding smooth sailing in the field of cardiac care. She provides an overview of Baptist Health Louisville, its facilities, and its healthcare providers. Susan then presents data from fiscal year 2020, showing the impact of the pandemic on emergency department visits, inpatient admissions, and surgeries. She discusses the implementation and progress of tracking heart risk scores for risk stratification, as well as process improvement initiatives to increase documentation and adherence to guidelines. Susan also discusses the flow of patients from 911 call to EMS to the emergency department and cath lab, emphasizing the importance of timely ECG and appropriate management. She highlights the impact of COVID-19 on first medical contact to device times and explains the process changes made to mitigate the decline. The video concludes with a presentation of NCDR performance trends for cardiac rehab referrals, ACE inhibitors/ARBs at discharge, and high-intensity statins at discharge, along with process improvement plans and education strategies employed to improve compliance. Susan acknowledges the ongoing challenges in meeting goals but emphasizes the commitment to continuous process improvement using data and tools provided by NCDR.

Keywords

Susan Ball

cardiac care

Baptist Health Louisville

pandemic impact

process improvement

NCDR tools