Conversation with the Experts — Quality Improvement in Action - 2021 Quality Summit presentation (Non-CE)-Conversation with the Experts: Quality Improvement in Action

Conversation with the Experts: Quality Improvement in Action

Video Transcription

Video Summary

In this video, David Bonner, the Team Leader of Clinical Operations at NCDR, welcomes viewers to the pre-conference for the ACC's 2021 Virtual Quality Summit. He introduces a four-part series of conversations with the Clinical Quality Advisor team, focusing on transforming cardiovascular care and improving heart health. The third session features the quality team at Iris Medical Center in Iville, Idaho, who share their processes for quality improvement. The team discusses their challenges, including low star ratings for heart attack care, issues with cardiac rehabilitation referral and first medical contact to device times, and delays in reperfusion for STEMI patients. They explore potential solutions such as improved collaboration, pre-arrival activation, and process changes in the ED and cath lab. The team plans to implement these changes and measure their impact on improving first medical contact to balloon performance. The session concludes with gratitude and encouragement for the team in Iville, Idaho.

Keywords

NCDR

ACC

Clinical Quality Advisor

Iville, Idaho

quality improvement

STEMI patients