Engaging the Clinical Team to Develop a Quality Centered Program

Video Transcription

Video Summary

This video is the first lesson in a five-lesson series titled "Engaging the Clinical Team to Develop a Quality-Centered Program." It is narrated by Kate Malish and features expert authors Sheila Nichols, Andrea Price, and Michelle Hare. The focus of lesson one is on performing an initial gap analysis within an organization. The video emphasizes the importance of understanding the current state of the quality program and identifying areas for improvement. It suggests conducting interviews with stakeholders, clinicians, leaders, and other members of the care team to gather input and identify opportunities. The video also discusses the role of leadership, champions, and data collection in the gap analysis process. It highlights the need to align program goals with the larger strategic goals of the organization and emphasizes the importance of understanding available data and reporting structures. The video concludes by mentioning various state and national quality programs and their impact on reimbursement. Examples are provided from both a community hospital and an academic setting to illustrate best practices in conducting a gap analysis.

Keywords

Engaging the Clinical Team to Develop a Quality-Centered Program

lesson one

initial gap analysis

current state of the quality program

areas for improvement