Engaging the Clinical Team to Develop a Quality Centered Program

Video Transcription

Video Summary

Lesson 2 of the Quality Improvement for Institutions Learning Center is titled "Engaging the Clinical Team to Develop a Quality-Centered Program." The lesson focuses on how to engage leadership to align goals and objectives within an organization. It emphasizes the importance of consensus from the leadership team to avoid wasting effort. The video suggests steps to gain approval or alignment, including understanding corporate goals, using data to tell a compelling story, emphasizing loss prevention, applying the rule of reciprocity, and pre-planning responses to objections. Case studies from experts Sheila Nichols and Andrea Price provide insights on their experiences in healthcare organizations. The lesson concludes with increased collaboration between internal and external sources to improve patient outcomes.

Keywords

Quality Improvement

Engaging the Clinical Team

Leadership Alignment

Corporate Goals

Data-driven Decision Making