How to Navigate Quality in the Face of Corporate Medicine - 2023 Quality Summit Presentation (Non-CE)-How to Navigate Quality in the Face of Corporate Medicine

Video Transcription

Video Summary

In this video transcript, three panelists discuss the challenges of corporate medicine and how it affects provider morale and quality improvement efforts. The panelists highlight the importance of aligning corporate goals with patient-directed healthcare goals. They suggest that quality metrics should be changed to better align with these goals and focus on patient outcomes rather than process measures. They emphasize the need for a strong partnership between administration and physician leadership, creating a shared vision and mission that ties in all members of the healthcare team. The panelists also stress the importance of quantifying the economic impact of quality improvement efforts to garner resources and support from senior administration. They also discuss the implications of corporatization in academic medical centers and the need for protected time for teaching, research, and quality improvement. Lastly, they suggest that provider morale can be improved by emphasizing the value and appreciation for all members of the healthcare team, involving patients in quality improvement efforts, and focusing on the personal mission and vision of healthcare providers. Overall, the panelists advocate for a patient-centered, collaborative approach to healthcare that values both quality outcomes and the well-being of providers.

Keywords

corporate medicine

provider morale

quality improvement

patient-directed healthcare

administration

physician leadership

economic impact

corporatization

protected time

collaborative approach