Keeping Registries and Accreditation a Focus with Limited Resources - 2023 Quality Summit Presentation (Non-CE)-Keeping Registries and Accreditation a Focus with Limited Resources

Video Transcription

Video Summary

In this video, Mercedez Scott, Director of Institute Planning and Program Management at Lehigh Valley Health Network, discusses the importance of utilizing data to make informed decisions for the benefit of patient care. She emphasizes the financial challenges faced in healthcare and the impact of the COVID-19 pandemic on hospitals and healthcare systems. Scott provides suggestions for addressing these challenges in a quality-focused manner with limited resources.<br />Scott proposes three key steps to ensure a strong cardiovascular quality program: educating stakeholders on the value of cardiovascular registries and accreditations, utilizing data storytelling to communicate the impact of quality improvements, and engaging leadership to demonstrate the financial benefits of quality-focused initiatives. She also outlines six contributors to culture change in organizations, including education and training, quality improvement, benchmarking, feedback, clinical relevance, and transparency.<br />Scott presents four scenarios illustrating the return on investment (ROI) in quality-focused initiatives, ranging from minimal investment and minimal ROI to substantial investment and significant ROI. She emphasizes the importance of showcasing the financial benefits of quality-focused initiatives to gain support and resources from leadership. Scott concludes by encouraging healthcare professionals to utilize data and quality measures to drive improvements in patient care and financial stability.

Keywords

Mercedez Scott

data

patient care

financial challenges

quality-focused

leadership

culture change

ROI