Mock Resource Center-Pre-Match Queue

Video Transcription

In this video we are going to review how the pre-add match queue works today, in the current code, and how it's going to work in the updated release.  If we look at the pre-add match queue for today's code, once we click on pre-add matches, we will see the history of every pre-add return that we've received to date.  If we look at the new code that we are releasing, the pre-add match queue is only going to show the most recent pre-add return.  If you want to review the history of your pre-add returns, you can go to claims, history, pre-add return.  You will get the same view that you have today, and you will be able to download any text files or drill into any pre-add return that's been processed.

Video Summary

The video compares the pre-add match queue in the current code to the updated release. Currently, it shows the history of all pre-add returns received, while in the new release, only the most recent one will be displayed. To access the full history, users can navigate to claims, history, pre-add return where they can download text files and examine processed pre-add returns. This update aims to streamline the pre-add match queue functionality for improved user experience and efficiency.

Keywords

pre-add match queue

updated release

history

pre-add returns

user experience

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