Post COVID 19 Response – Getting Back to the Basics - 2022 Quality Summit presentation (Non-CE)-Session

Video Transcription

Video Summary

In this video, Diana Ingram, a clinical nurse specialist and chest pain coordinator at Centura Health Littleton Adventist Hospital, discusses the post-COVID response and the impact it had on healthcare workers. She reflects on her experience of being taken out of the cardiac cath lab to care for COVID patients and the challenges it presented. Diana highlights the shift in where nurses were needed and the physical and emotional strain it placed on them. She discusses the positive aspects of deployment, such as serving as content experts for ICU nurses and building relationships with the ICU staff and providers. Diana also talks about the mental health impact of deployment, including concerns for safety and the grieving process experienced by healthcare workers. She emphasizes the importance of addressing mental health issues in healthcare workers and provides examples of programs and interventions that can support their emotional well-being. Diana concludes by discussing the efforts made to improve data management and meet quality metrics during the pandemic. She acknowledges the ongoing challenges, such as staff shortages and supply issues, but also highlights the importance of resilience and self-care in coping with these challenges.

Keywords

Diana Ingram

healthcare workers

COVID patients

deployment

mental health impact

ICU nurses

relationships

data management

resilience