Quality Care in the COVID-19 Era — The Best Practices Ping Pong Match - 2020 Quality Summit presentation (Non-CE)-Quality Care in the COVID-19 Era — The Best Practices Ping Pong Match

Quality Care in the COVID-19 Era — The Best Practices Ping Pong Match - Howard/Medley/McGregor

Video Transcription

Video Summary

The video is a discussion among three presenters, Dee Howard, Keisha Medley, and Christy McGregor, who are involved in healthcare organizations in Mississippi. They talk about how the COVID-19 pandemic has impacted their healthcare systems and the measures they have taken to handle the crisis. <br /><br />Dee Howard discusses the Mississippi Healthcare Alliance's response to the pandemic, including drafting a COVID-19 system of care plan for the State Department of Health and providing support to rural hospitals. <br /><br />Keisha Medley shares her organization's experience with COVID-19 and the challenges they faced, such as staffing shortages and the need to adapt processes to ensure the safety of staff and patients. She emphasizes the importance of communication and collaboration with other healthcare organizations.<br /><br />Christy McGregor talks about the changes their hospital made in response to the pandemic, including implementing new processes, creating flowcharts, and educating staff. She also discusses the impact of COVID-19 on patient behavior, with many people avoiding seeking emergency care due to fear of the virus.<br /><br />Overall, the presenters highlight the importance of flexibility, communication, and collaboration in managing the challenges brought about by the COVID-19 pandemic. They also mention the role of various organizations and resources in providing guidance and support during this time.<br /><br />No credits were mentioned in the video.

Keywords

discussion

presenters

healthcare organizations

COVID-19 pandemic

response

challenges

communication

collaboration