Riding Out the Storm: Resilience Through Accreditation - 2022 Quality Summit presentation (Non-CE)-Riding Out the Storm: Resilience Through Accreditation

Video Transcription

Video Summary

In this video, Lisa Smith, the director of cardiovascular services at Texoma Medical Center, discusses the challenges faced by the hospital and their journey towards accreditation. Texoma Medical Center is an acute care hospital with 350 beds, located in Denison, Texas. It is owned by Universal Health Services and operates multiple healthcare facilities across the United States. The hospital serves both Texas and Oklahoma patients, with approximately 50% of its patients coming from Oklahoma. Texoma Medical Center has been participating in the ACC NCDR registry since 2006 and has achieved two accreditations for their chest pain and cardiac cath lab programs. They also participate in three registries for PCI, STS-TBT, and the LAAO registry. Despite facing setbacks such as a cyber attack and the COVID-19 pandemic, the hospital successfully obtained their accreditation in December 2021. Smith emphasizes the importance of starting the accreditation process early, relying on the support of the accreditation specialist, and involving physicians and staff in quality improvement initiatives. Overall, Texoma Medical Center aims to provide quality care, innovative services, and exceed patient expectations in their cardiovascular program.

Keywords

Lisa Smith

cardiovascular services

Texoma Medical Center

accreditation

healthcare facilities