Take your EMS-Hospital Relationship to the Next Level: It's Not a Date, It's a Marriage - 2021 Quality Summit presentation (Non CE)-Take your EMS-Hospital Relationship to the Next Level: It's Not a Date, It's a Marriage

Take your EMS-Hospital Relationship to the Next Level: It's Not a Date, It's a Marriage - Gunderson/Ruppert/

Video Transcription

Video Summary

In this video, Callie Kalina introduces a session entitled "Take Your EMS Hospital Relationship to the Next Level: It's not a date, it's a marriage." The presenters for this session are Wayne Rupert, Regional Director of Clinical Outreach and Cardiovascular Accreditations for Bayfront Health Hospitals in Florida, and Mick Gunderson, President of the Center for Systems Improvement. Wayne speaks from the hospital perspective and Mick responds from an EMS perspective. They discuss the importance of improving operational and political relationships between hospitals and EMS providers for the benefit of the patient. Wayne emphasizes the need for effective communication and handoff between EMS and hospital staff, particularly for time-sensitive conditions like cardiac emergencies. Mick highlights the importance of trust and feedback between hospitals and EMS, including sharing patient-level data and providing individual and aggregate feedback to improve performance. They also discuss the potential for hospitals and EMS to collaborate on sharing expenses for technology and equipment, such as 12-lead EKGs and CPAP. The session concludes with a discussion about the impact of COVID-19 on EMS and hospitals, with Wayne sharing his firsthand observations of the challenges and the importance of educating the public about vaccination and safety measures. Overall, the session addresses the key factors for strengthening the EMS-hospital relationship to ensure seamless and high-quality care for patients.

Keywords

EMS Hospital Relationship

communication

handoff

trust

feedback

patient-level data

technology

COVID-19