Universal Principles of Leading Change Through ACC Quality Campaigns - 2020 Quality Summit presentation (Non-CE)-Universal Principles of Leading Change Through ACC Quality Campaigns

Video Transcription

Video Summary

In this video, Dr. Richard Kovacs from the Cranor Institute of Cardiology and the Indiana University School of Medicine discusses the universal principles of leading change through ACC quality campaigns. He emphasizes the importance of understanding the best business practices for leading change at the institutional level and shares practical examples of important changes brought about by ACC quality campaigns in cardiovascular medicine. Dr. Kovacs discusses the need for a sense of urgency to create change and the importance of building a coalition of individuals who will assist in leading the change and being strong advocates for it. He also highlights the need to eliminate barriers to change, such as lack of time, and to celebrate small wins along the way to sustain progress. The video explores various strategies for leading effective change, including establishing a clear vision, effective communication, and removing obstacles. Dr. Kovacs discusses specific quality campaigns, such as the ACC door-to-balloon effort and the anticoagulation initiative, and shares lessons learned and strategies for success. He emphasizes the importance of changing culture in healthcare and the role of the ACC in driving change through quality initiatives. The video concludes with quotes from Mark Twain, George Bernard Shaw, and Martin Luther King Jr., emphasizing the need for change and progress in healthcare.

Keywords

leading change

ACC quality campaigns

business practices

cardiovascular medicine

sense of urgency

building a coalition

barriers to change