Changing Culture

Moderator:
Michele L. Wood, MSN, RN, CPHQ, AACC - Accreditation Field Operations Director, American College of Cardiology, Washington, DC

Speaker:
Leesa Wright, CCRN, CCCC – CVI Outreach Coordinator, Methodist University Hospital, Memphis, TN

Description:
In this session learn how to develop and maintain an evidence-based, quality driven program using ACC Accreditation and the NCDR. See our journey through ACC Accreditation as we developed a multidisciplinary approach with adaptive leadership, culture change, governance with oversight of evidence and consensus-based practices for clinical, operational, and financial strategies that guide practice and improve outcomes.

• Identify the development of an organizational structure that results in integration and consolidation to achieve CV Service Line program potential, quality and efficiency goals.
• Recognize that the key to success is changing your culture through engagement, education, feedback and consistency.