Opening Plenary/The Ralph G. Brindis Keynote: A Winning Strategy: Unleash Human Potential of the Workforce to Advance Quality and Safety

Video Transcription

Video Summary

The transcript from the Equality Summit video begins with the host welcoming the attendees and giving them some updates on the event. They mention the arrival of shipments and distribution of bags, the opening of the ACC marketplace, and the use of polling features in the app for interactive sessions. The host then introduces Dr. David Winchester, the Chair of the Quality Summit, and expresses gratitude for his leadership. Dr. Winchester acknowledges the hard work of the staff in organizing the event and emphasizes the importance of quality in cardiovascular care and improving heart health. He shares a few comments from Dr. Hadley Wilson, the President of the American College of Cardiology, who emphasizes the commitment to delivering quality cardiovascular care and the importance of learning and sharing best practices at the event. The video then transitions to Stephanie Mercado, the CEO of the National Association for Healthcare Quality, who gives a keynote speech on the importance of workforce competency in quality and safety. She shares examples of healthcare systems, such as the Veterans Health Administration and Kaiser Permanente, that are focusing on transforming their workforce to drive quality improvement. She also addresses the challenge of quality measurement and suggests that a focus on measuring what really matters and a longer-term view are needed. The keynote is followed by a question and answer session with Mercado and Dr. Winchester. Finally, the video ends with the acknowledgement of the Ray Barr Award recipient and a presentation on the importance of early heart attack care, including a personal story from a survivor. The audience is encouraged to take the EHAC pledge and to spread awareness about the signs and symptoms of heart attacks. The video concludes with a call to visit the EHAC banner and take pictures to share on social media.

Keywords

Equality Summit

transcript

attendees

quality

cardiovascular care

workforce competency

healthcare systems

quality improvement

heart attack care

EHAC pledge